Introduction
Welcome to Queda. We operate the platform queda.name.ng and provide social media marketing services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.
By using Queda, you agree to the collection and use of information in accordance with this policy. If you do not agree, please discontinue use of our services.
Information We Collect
Personal Information
- Email address and username when you create an account
- Payment information and transaction history
- Social media links you provide for service delivery
- Communication records when you contact support
Automatically Collected
- IP address and browser type
- Device information and operating system
- Usage data and interaction patterns
- Cookies and similar tracking technologies
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process your orders and transactions
- Send service updates and relevant notifications
- Detect and prevent fraud or security issues
- Comply with legal obligations
- Analyze usage patterns to improve platform performance
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Security measures include encrypted data transmission (HTTPS/SSL), secure password hashing, regular security audits, limited personnel access, and secure PostgreSQL database infrastructure.
No method of transmission over the internet is 100% secure. While we use commercially acceptable means to protect your information, we cannot guarantee absolute security.
Your Rights
You have the right to:
- Access your personal information we hold
- Request correction of inaccurate data
- Request deletion of your account and associated data
- Object to processing of your personal information
- Export your data in a portable format
- Withdraw consent at any time
To exercise these rights, contact us at queda@gmail.com
Data Retention
- Account information is retained while your account is active
- Transaction records are kept for 7 years for legal purposes
- Usage logs are retained for 90 days
- Deleted account data is permanently removed within 30 days
Children's Privacy
Our services are not intended for individuals under 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.
Changes to This Policy
We may update this Privacy Policy periodically. We will notify you by posting the updated policy and updating the 'Last updated' date. Significant changes will also be communicated by email.
Your continued use of our services after changes are posted constitutes acceptance of the updated policy.